Privacy Policy for Urban Service LLC

Effective Date: 9/1/2024

Urban Service LLC (“we,” “us,” or “our”) is dedicated to protecting the privacy and security of our website visitors and clients. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://urbanservicellc.com, and when you use our tree-cutting and related services. By accessing our website or utilizing our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

a. Personal Information

We may collect personal information that you provide directly to us when you:
– Request information about our services
– Complete forms on our website
– Communicate with us by phone, email, or other means
– The types of personal information we may collect include:
– Your name
– Email address
– Phone number
– Address
– Any other information you choose to provide

b. Automatically Collected Information

We automatically collect certain information when you visit our website, including:
– IP address
– Browser type and settings
– Operating system
– Referring URL and pages you visit
– Date and time of your visit
This information helps us understand how our website is used and improve its performance.

c. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to gather information about your interaction with our website. You can manage your cookie preferences in your browser settings, but note that disabling cookies may affect certain website functionalities.

2. How We Use Your Information

We use the information we collect to:
– Provide, operate, and maintain our services
– Communicate with you about our services, including responses to inquiries and customer support
– Process payments and manage your account
– Improve our website and the services we offer
– Send marketing materials, if you have opted in to receive them
– Ensure compliance with applicable laws and regulations

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:
– Service Providers: We may share information with vendors who help us deliver our services, such as payment processors or IT service providers. These parties are bound by confidentiality agreements and only access your information as necessary to perform their functions.
– Legal Compliance: We may disclose information if required by law, to respond to legal requests, or to protect the rights, property, or safety of Urban Service LLC, our clients, or others.
– Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Security of Your Information

We implement reasonable security measures to safeguard your personal information. Despite our efforts, no security system is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:
– Access: Request access to your personal information.
– Correction: Request corrections to your personal information if it is inaccurate.
– Deletion: Request deletion of your personal information, subject to certain exceptions.
– Marketing Preferences: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit from our site.

7. Children’s Privacy

Our services are intended for individuals over the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Urban Service LLC
Email: info@urbanservicellc.com
Phone: (920) 579 2758
Address: Campbellsport, WI